Overview
Professional Communication strengthens essential workplace capability through realistic scenarios, guided practice, reflection and immediately usable techniques.
Course Highlights
Practical exercises
Workplace scenarios
Confidence building
Action plan
Modules & Curriculum
Communication principles and audience awareness
Professional email and messaging
Active listening and questioning
Meeting communication
Feedback and difficult conversations
Digital communication etiquette
Learning Outcomes
- Explain and apply communication principles and audience awareness.
- Use practical methods for professional email and messaging.
- Create or improve active listening and questioning.
- Evaluate and communicate meeting communication.
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